Information we use
You can browse the catalog without creating an account. When customer accounts are available, Shopify handles sign-in and provides your customer identifier, name, email address, marketing preference and order history. Orders and checkout may also require delivery, billing and payment information.
This storefront keeps a customer identifier, a saved cart reference and a promotions preference so your account can restore your cart and show your preferences. Session credentials are encrypted on the server. Infrastructure providers may process connection information, such as your IP address and request logs, to deliver and protect the site.
How information is used
We use information to provide sign-in, display your orders, manage your cart and preferences, process purchases when checkout is available, respond to enquiries and prevent misuse. Essential processing supports the service you request, our legal obligations and the security of the store.
Promotional email preferences are optional. Choosing to receive promotions is separate from accepting these terms or placing an order. You can change your preference in your account when customer accounts are available, or use the unsubscribe link in a promotional email.
Service providers and international processing
Shopify provides customer accounts and commerce services when connected. Our hosting and database providers support website delivery and account storage. Payment and delivery providers receive the information needed to perform their part of a purchase. Personal information may be processed outside your country by these providers; applicable transfer safeguards depend on the service and relevant law.
Follow the Shopify privacy policy for information about Shopify’s processing. Links to social platforms take you to external services governed by their own policies.
Shopify privacy policyRetention and security
Account sessions expire after up to 30 days unless renewed by signing in. Saved cart references and preferences can remain after a session ends. Order records are held through Shopify when the store is connected. Information is retained as needed to provide the relevant service, handle enquiries and meet applicable recordkeeping obligations.
We use encrypted session credentials and secure account cookies in production. No method of transmitting or storing information can be guaranteed completely secure.
Your privacy choices
Depending on the law that applies to you, you may have rights to access, correct, delete or receive a copy of your information, object to certain processing, or withdraw optional consent. Withdrawal does not affect processing that occurred beforehand. Some records may need to be retained to meet legal obligations.
Use the contact options below for privacy requests. We may need to verify your identity before acting. Where applicable, you can also raise a concern with your local data protection authority.